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FAQ What do I need to know about LOGIN rescheduling?
Why has LOGIN decided to reschedule the dates for 2020?
LOGIN has been rescheduled and is planned to take place in 2020 Autumn due to growing concerns and uncertainties over the coronavirus (COVID-19). The decision was made after World Health Organisation's (WHO) official recommendations and consulting with the Lithuanian Health Board and all partners.
What are the new dates for LOGIN?
LOGIN will take place in 2020 Autumn, the exact dates will be announced within the upcoming week.
Is my LOGIN ticket valid on the new dates?
YES! If you purchased ticket to LOGIN before the date has been changed, it will be valid on the new dates.
What is the refund policy if I cannot attend the new dates?
You will be able to return your tickets after the new LOGIN date is announced.
What will happen to the speakers that have already been announced for LOGIN 2020?
We’re working hard to include all already confirmed speakers in the program in Autumn as well. We will release more information in the coming weeks.
General info
What is LOGIN?
LOGIN is the annual biggest innovation festival in the Baltics, that will take place in Autumn, 2020 at the Exhibition and Congress Centre LITEXPO in Vilnius, Lithuania.
Do you host any other events?
LOGIN has one side event:
– LOGOUT – a closing party where all LOGIN attendees have the best networking and dancing party after the second event day.
Where LOGIN 2020 takes place?
Exhibition and Congress Centre LITEXPO, at Laisves av. 5, Vilnius, Lithuania.
Are children allowed to enter the event?
Children by age of 7 are allowed to enter LOGIN 2020 conference for free.
Is venue adapted for people with disabilities?
Yes. Litexpo is fully adapted for people with disabilities.
Tickets
How and where can I buy tickets to LOGIN?
Tickets are sold at www.login.lt only. Select your ticket type and amount, choose your payment method, enter the needed data and click “Make payment”. That’s it! You’ll receive your tickets directly to your email inbox. Please be sure to enter a valid email address. If you have any difficulties buying tickets, please contact us by info@login.lt
Where can I find my ticket?
Check your the inbox of your email, that you’ve entered during purchase process, your ticket should be there. If you cannot find it there, please check your spam box. You can also look for your ticket by entering “Fienta” into your email search. If you have any difficulties finding your ticket, please contact us by info@login.lt

There are two ways companies can receive invoice for their purchase.
1) Invoice after payment by bank-link or credit card.
At the checkout process, where you have to choose payment method, checkbox will appear with a title “I would like an invoice for my company”. Mark the checkbox, enter the company’s details and the invoice will be attached to the letter together with your tickets. 2) Invoice before payment.
This is an option for companies which want to reserve tickets and pay later. At the checkout process, choose payment method “Regular Invoice”, insert your company’s details and obtain an invoice. Download an invoice and pay it with money transfer from your bank. Tickets will be reserved for you and sent after the invoice is paid. Important: The invoice is the final invoice issued by the event organiser “Login conferences”. No other invoices are needed.
What is a “Standard Pass 1+1”?
It is an opportunity to get two tickets for one ticket price. These tickets gives access to the LOGIN 2020 conference on Autumn, and the LOGOUT party.
What is a “Standard Pass”?
It gives you access to the LOGIN 2020 conference on Autumn, and the LOGOUT party.
What is a “UNDER 25 1+1 Pass ”?
We are happy to welcome all future leaders. If you are up to 25 years old buy one ticket to LOGIN 2020 and get another one for your friend, who is also up to 25 years old for free.

Important. Please make sure you will be up to 25 years old when you attend the event and be ready to show your ID.
Do I need my ID to get “UNDER 25 1+1 Pass”?
Yes. You will have to provide your valid ID card at the registration point to enter the event with “UNDER 25 1+1 ticket”. Be sure to have it.
Do I need to register before the event?
YES, you have to register. You can do it in few different ways: attendee registration can be made when assigning the tickets, by clicking the link on your ticket or at login.lt

IMPORTANT: if you want to change the ticket holder, only the buyer can do it by assigning it again to a different email.
Do groups get any discounts?
Yes. We are ready to give a special discounts for groups of 10 or more.

- 10% when buying 10-29 tickets;
- 15% when buying 30-49 tickets;
- 20% when buying more than 50 tickets.
I can’t attend LOGIN anymore. Can I get a refund?
Full refund is granted if you cancel your ticket within 14 days of booking. We have a strict no refunds policy after this date.

Important: only the person, who placed an order, has a right to ask for money refund. In 30 days period, money will be transferred back to the bank account from which the payment for these tickets was received.

To get a refund: Resend your ticket email to our ticket providers to hello@fienta.com. Please, do not change the subject, as the order ID is included in it. In your email, please make a note asking for ticket refund.

Important: if you have bought more than one ticket and want to get refund for one of the tickets only, please be sure to resend PDF of the exact ticket.
Fienta customer service will contact you as soon as possible and hold this process in their hands until money will get back to you.
Refunded tickets will be made invalid to use.
In case you cannot contact Fienta, please contact us to info@login.lt.
Can I resell my LOGIN ticket?
No. Tickets found to have been resold will be voided and the owner will be denied entry. This applies to all ticket categories.
Do you sell one day tickets?
No. All tickets give access to both LOGIN 2020 conference days.
Can I transfer my ticket to another person during the conference?
No. Tickets as once registered and scanned are made invalid to use for a second time. After the registration every attendee receives LOGIN bracelet that serves as a ticket to enter event venue and other events if included into ticket. Bracelet is one time use and not removable and for both event days.
I lost my ticket. What should I do?
Please look for your ticket by these steps:

Check the inbox of your email, that you’ve entered during purchase process, your ticket should be there.
Please check your spam box.
You can also look by entering “Fienta” into your email search.
If you still cannot find your ticket, please contact us by info@login.lt.
REGISTRATION BEFORE THE EVENT
Do I need to register before the event?
YES, registration is mandatory.. You can do it in few different ways: attendee registration can be made when assigning the tickets, by clicking the link on your ticket or at login.lt

IMPORTANT: if you want to change the ticket holder, only the buyer can do it by assigning it again to a different email.
REGISTRATION
Who needs to register for the event?
All LOGIN attendees with “Standard Pass”, “UNDER 25 1+1 Pass”, “Standard Pass 1+1”.
Where and when registration to the event takes place?
Registration takes place at the entrance gates to LITEXPO. All attendees have to prepare their ID or tickets to be scanned and exchanged to event bracelets. Registration will be open on both event days.
What do I need to have to register successfully?
Be ready to show your LOGIN ticket and your valid ID card to attend the event.
What is the event bracelet for?
Your ticket is exchanged to event bracelet, which is your pass to LOGIN events. The bracelet must be worn during both event days, including LOGOUT party.
I lost my bracelet. What should I do?
We are sorry, but lost bracelets can not be replaced.
Do I need to register again on the second event day?
If you have already registered on the first day and have your bracelet, then no, you don’t have to register on a second day again.
Volunteers
Who can volunteer at LOGIN?
Everyone, who is eager to join LOGIN team, to make this event happen successfully, and is at least 16+ years old.
I want to volunteer at LOGIN. What should I do?
Please contact us by info@login.lt and we’ll get back to you!
I’m a foreigner, can I be a volunteer?
Yes, you are very welcome! Please contact us by info@login.lt.