FAQ

GENERAL INFO

What is LOGIN?

LOGIN is the annual biggest innovation festival in the Baltics, that will take place on June 6-7, 2019 at the Exhibition and Congress Centre LITEXPO in Vilnius, Lithuania.

Do you host any other events?

LOGIN has two side events:
– Internet Awards – the ceremony dedicated to award the greatest Internet projects of previous year. This event takes place after the first event day on June 6. Only “Premium Pass” holders can attend Internet Awards ceremony;
– LOGOUT – closing party where all LOGIN attendees have the best networking and dancing party after the second event day on June 7.

Where LOGIN 2019 takes place?

Exhibition and Congress Centre LITEXPO, at Laisves av. 5, Vilnius, Lithuania.

Are children allowed to enter the event?

Children by age of 7 are allowed to enter LOGIN 2019 conference for free.

Is venue adapted for people with disabilities?

Yes. Litexpo is fully adapted for people with disabilities.

TICKETS

How and where can I buy tickets to LOGIN?

Tickets are sold at www.login.lt only.
Select your ticket type and amount, choose your payment method, enter the needed data and click “Make payment”. That’s it! You’ll receive your tickets directly to your email inbox. Please be sure to enter a valid email address. If you have any difficulties buying tickets, please contact us by info@login.lt

Where can I find my ticket?

Check your the inbox of your email, that you’ve entered during purchase process, your ticket should be there.
If you cannot find it there, please check your spam box.
You can also look for your ticket by entering “Fienta” into your email search.
If you have any difficulties finding your ticket, please contact us by info@login.lt.

I need an invoice for my ticket. How can I get it?

There are two ways companies can receive invoice for their purchase.
1) Invoice after payment by bank-link or credit card.
At the checkout process, where you have to choose payment method, checkbox will appear with a title “I would like an invoice for my company”. Mark the checkbox, enter the company’s details and the invoice will be attached to the letter together with your tickets.


2) Invoice before payment.

This is an option for companies which want to reserve tickets and pay later. At the checkout process, choose payment method “Regular Invoice”, insert your company’s details and obtain an invoice. Download an invoice and pay it with money transfer from your bank. Tickets will be reserved for you and sent after the invoice is paid.

Important: The invoice is the final invoice issued by the event organiser “Login conferences”. No other invoices are needed.

What is “Diversity Pass”?

We stand for greater diversity in the field of technology and innovation, therefore at our absolute discretion we keep the right to offer free invitations for female attendees by issuing “Diversity Pass” invitations. It is a strict condition that only female attendees can gain admission to LOGIN event with “Diversity Pass”, which served as a “Standard Pass”.

How can I get “Diversity Pass”?

We giveaway 300 “Diversity Pass” invitations for free. The first ticket buyers during Flash Sale period together with their purchased tickets receive the same number of “Diversity Passes” to invite female attendees to LOGIN conference.
“Diversity Pass” serves as a “Standard Pass”.

Can men use “Diversity Pass”?

No. “Diversity Pass” invitations are dedicated to invite women attendees. More information in section “What is “Diversity Pass”?”.

What is a “Standard Pass”?

This ticket gives you access to the LOGIN 2019 conference on June 6-7, and the LOGOUT party.

What is a “Student Pass”?

This ticket gives you access to the LOGIN 2019 conference on June 6-7, and the LOGOUT party. It includes 20% discount for students from “Standard Pass” price. Be ready to show your valid Student ID card to be allowed to enter with this ticket.

What is a “Premium Pass”?

This ticket gives you access to the LOGIN 2019 conference on June 6-7, the LOGOUT party, the Internet Awards ceremony, and includes a bunch of extra perks: access to Premium Lounge, reserved first row seats in halls, fast check-in, free parking, and closing of the first day together with speakers and a glass of bubbly.

Do I need my Student ID to get discount?

Yes. You will have to provide your valid Student ID card at the registration point to enter the event with “Student Pass”. Be sure to have it.

Do I need to print my ticket?

It is not necessary. All tickets are electronic, you can keep it as an email in your inbox, save as PDF in your phone or just add it to your Apple Wallet.

I can’t attend LOGIN anymore. Can I get a refund?

Full refund is granted if you cancel your ticket within 14 days of booking. We have a strict no refunds policy after this date.
Important: only the person, who placed an order, has a right to ask for money refund. In 30 days period, money will be transferred back to the bank account from which the payment for these tickets was received.
To get a refund:
Resend your ticket email to our ticket providers to hello@fienta.com. Please, do not change the subject, as the order ID is included in it. In your email, please make a note asking for ticket refund.
Important: if you have bought more than one ticket and want to get refund for one of the tickets only, please be sure to resend PDF of the exact ticket.

Fienta customer service will contact you as soon as possible and hold this process in their hands until money will get back to you.
Refunded tickets will be made invalid to use.
In case you cannot contact Fienta, please contact us to info@login.lt.

Can I resell my LOGIN ticket?

No. Tickets found to have been resold will be voided and the owner will be denied entry. This applies to all ticket categories.

Do you sell one day tickets?

No. All tickets, except “Awards Pass”, give access to both LOGIN 2019 conference days.

Can I transfer my ticket to another person during the conference?

No. Tickets as once registered and scanned are made invalid to use for a second time. After the registration every attendee receives LOGIN bracelet that serves as a ticket to enter event venue and other events if included into ticket. Bracelet is one time use and not removable and for both event days.

I lost my ticket. What should I do?

Please look for your ticket by these steps:

  • Check the inbox of your email, that you’ve entered during purchase process, your ticket should be there.
  • Please check your spam box.
  • You can also look by entering “Fienta” into your email search.

If you still cannot find your ticket, please contact us by info@login.lt.

REGISTRATION

Who need to register to event?

All LOGIN attendees with “Standard Pass”, “Student Pass”, “Premium Pass”, and” Diversity Pass”.

Where and when registration to event takes place?

Registration takes place at the entrance gates to LITEXPO.
All attendees have to prepare their tickets to be scanned and exchanged to event bracelets.
Registration will be open on both event days, June 6-7 from 9am to 5pm.

What do I need to have to register successfully?

Be ready to show your LOGIN ticket and your valid Student ID card if you have bought “Student Pass” to attend the event.

What is event bracelet for?

Your ticket is exchanged to event bracelet, which is your pass to LOGIN events. Bracelet must be worn during both event days, including LOGOUT party and Internet Awards ceremony, if included into ticket.

I lost my bracelet. What should I do?

We are sorry, but lost bracelets can not be replaced.

Do I need to register again on second event day?

If you have already registered on the first day and have your bracelet, then no, you don’t have to register on a second day again.

SPEAKERS & AMBASSADORS

I want to speak or propose a speaker for LOGIN. Who should I contact?

All ideas are welcome! Please contact us by info@login.lt.

I want to be an ambassador for one of LOGIN themes. Who should I contact?

All ideas are welcome! Please contact us by info@login.lt.

SIDE EVENTS

What is LOGOUT party?

LOGOUT is the greatest closing party of LOGIN, welcoming all LOGIN attendees with event bracelets.

What is Internet Awards?

Internet Awards is LOGIN side event dedicated to celebrate digital culture. This is the closing event and award ceremony of LOGIN 2019 Internet Awards competition for the best internet projects of previous years.

VOLUNTEERS

Who can volunteer at LOGIN?

Everyone, who is eager to join LOGIN team, to make this event happen successfully, and is at least 16+ years old.

I want to volunteer at LOGIN. What should I do?

Please contact us by info@login.lt and we’ll get back to you!

I’m a foreigner, can I be a volunteer?

Yes, you are very welcome! Please contact us by info@login.lt.

Still need help? Contact us by info@login.lt

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